RAFAT SALAH ALSHAER

Experienced Accountant & Financial Operations Specialist
Amman, JO.

About

Highly accomplished Accountant and Financial Operations Specialist with over 8 years of experience in non-governmental organizations and 4 years in banking chargeback settlement. Proven expertise in financial reporting, compliance with US government and donor regulations, and meticulous reconciliation processes. Adept at leveraging financial systems and strong interpersonal skills to drive operational efficiency and ensure fiscal integrity within dynamic environments.

Work

Encompass LLC SHMP III Project (USAID)
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Accountant

Amman, Jordan, Jordan

Summary

Managed comprehensive accounting and financial operations for a USAID-funded project, ensuring strict compliance with US government and donor regulations.

Highlights

Ensured 100% compliance with U.S. government and donor regulations for all accounting and financial systems, mitigating audit risks.

Prepared and managed monthly expenditure reports and cash flow projections, facilitating accurate budgeting and forecasting for project operations.

Monitored and reconciled project-related expenses, executing timely financial transactions and reporting on partner and vendor payment obligations.

Conducted regular inventory management, tracking and reporting movement of all non-expendable property in accordance with USAID procurement regulations.

Streamlined financial closings (monthly, quarterly, annual) and verified invoices, reconciling accounts to maintain fiscal integrity.

Management Systems International (MSI) SHMP II Project (USAID)
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Accountant

Amman, Jordan, Jordan

Summary

Oversaw financial reporting, bookkeeping, and payroll functions for a USAID project, ensuring adherence to regulatory standards and efficient financial management.

Highlights

Managed core office financial functions including financial reporting, bookkeeping, projections, payroll, and petty cash, ensuring operational accuracy.

Maintained and updated accounting and financial systems in strict accordance with U.S. government and donor regulations, achieving full compliance.

Prepared comprehensive monthly expenditure reports and cash flow projections, supporting strategic financial planning and resource allocation.

Oversaw income tax, social security, and health/life insurance policies for all local staff, ensuring compliance with local laws and internal policies.

Utilized QuickBooks Online and Excel extensively to manage financial data, enhancing efficiency in reporting and reconciliation processes.

Care International
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Finance Assistant

Amman, Jordan, Jordan

Summary

Provided critical financial and administrative support, managing disbursements, reconciliations, and cash flow for a non-profit organization.

Highlights

Verified invoices and ensured proper documentation for all payments, processing disbursement vouchers, checks, and bank transfers efficiently.

Managed and reconciled outstanding advances, pre-paid expenses, accruals, and balances to maintain accurate financial records.

Prepared monthly cash flow projections and fund transfer requests, ensuring liquidity and supporting operational needs.

Monitored cashbook balances, wrote checks, and executed wire transfers, maintaining precise control over daily financial transactions.

Utilized PeopleSoft (Oracle) software to manage financial records and support the settlement of bank balances, enhancing data integrity.

Safwa Islamic Bank
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Cards Operations - Chargeback and settlement Senior

Amman, Jordan, Jordan

Summary

Led chargeback and settlement operations within the Cards Department, ensuring high client satisfaction and accurate financial reconciliation.

Highlights

Managed local chargeback, settlement, and reversal transactions, resolving complex issues to minimize financial discrepancies.

Prepared journal entries and performed monthly bank reconciliations and settlements, ensuring accuracy of financial statements.

Supported merchants and customers, resolving complaints and maintaining high client satisfaction for card-related issues.

Processed bulk salary transfers for client accounts using manual entries and a specialized payment system, ensuring timely disbursements.

Developed and implemented training programs for new employees, improving departmental efficiency and knowledge transfer.

Education

Petra University
Amman, Jordan, Jordan

Bachelor's degree

Accounting

High School
Amman, Jordan, Jordan

High School Diploma

Scientific Grade

Languages

Arabic
English

Certificates

CFM Course

Issued By

Unknown

CMA Course

Issued By

Unknown

Clearing and Settlement System Course

Issued By

Unknown

Card Industry Fundamentals Course

Issued By

Unknown

Fraud and Forgery Investigation for Credit Cards (الإحتيال والتحقيق في جرائم التزوير للبطاقات الائتمانية)

Issued By

Unknown

Advanced Course in Forgery Detection and Handling Electronic Clearing Signatures (دورة متقدمة في كشف التزوير والتعامل مع تواقيع المقاصة الالكترونية)

Issued By

Unknown

Customer Service Seminar

Issued By

Unknown

System and Remittance Seminar

Issued By

Unknown

Currencies Check Seminar

Issued By

Unknown

Skills

Financial Management

Accounting and reconciliation, Financial reporting, Bookkeeping, Budgeting and forecasting, Cash flow projections, Expenditure reports, Petty Cash management, Invoice verification, Fund requests, Bank reconciliations, Journal entries, Salary processing, Clearing and Settlement.

Compliance & Regulations

US Government Regulations (USAID), Donor Regulations, Local Laws Compliance, Procurement Regulations, Income Tax, Social Security, Insurance Policies.

Financial Systems & Software

QuickBooks Online, Microsoft Excel, PeopleSoft (Oracle), MS Office Suite, System Implementation.

Banking Operations

Operations Banking, Chargeback Settlement, Reversal Transactions, Customer Accounts Management, Bank Liaison, Wire Transfers, Check Management.

Audit & Control

External Audits Support, Inventory Management, Non-expendable Property Tracking, Documentation Control.

Communication & Interpersonal Skills

Effective Interpersonal & Communication, Client Retention/Satisfaction, Internal/External Relationship Management, Stakeholder Engagement.

Organizational & Leadership

Multi-tasking, Time Management, Delegation, Leadership & Motivation, Methodical Organization, Working Under Pressure, Self-learning, Problem-Solving.